Delivery and Returns

Standard Delivery is charged at £4.95 on all orders to UK addresses (excluding the Channel Islands) Delivered within 3-5 working days via Hermes delivery courier.

Standard Delivery is free on orders over £50 to UK addresses (excluding the Channel Islands).

For orders containing Greeting Cards only, this is charged at £1.50 and will be sent by Royal Mail.

International Delivery due to Coronavirus, unfortunately, we are not currently taking international orders.  We hope to resume this as soon as possible.

Lost or Damaged

In the unlikely event that your product is lost or damaged in transit please contact us by email or telephone. In the case of non-delivery please wait 21 days from the date of your order in case it has been delayed. In the case of damaged goods please retain the product and contact us within 7 days.


We hope you are delighted with your Inspired by Darcy products.  However, should you wish to return your products to us, please do so within 14 working days from receipt and you will receive a full refund providing that all goods are carefully repackaged and returned to us in their original packaging, including labels and in a re-saleable condition. You must notify us by email advising that you wish to return a product.  You will need to arrange and pay for the return of any items to us.

Please note: Personalised products are non-refundable unless faulty.

Return address: Inspired by Darcy, Walnut Barn, Cheddon Fitzpaine, Taunton, Somerset. TA2 8LB