Delivery and Returns

Standard Delivery is charged at £3.95 on all orders to UK addresses. Delivered within 3-5 working days. Standard Delivery is free on orders over £50 to UK addresses.

For orders containing Greeting Cards, Sticky Notes and Keyrings ONLY delivery is charged at £1.50. 

Next Working Day Delivery (Royal Mail Special Delivery) is available to UK addresses only. Orders must be placed before 12 noon Monday – Thursday for guaranteed delivery the next working day. Orders placed on a Friday will be delivered on Monday. A signature will be required. Next Day delivery is charged at £7.95

International Delivery is available to countries within the EU (European Union) at the cost of £9.95 and will be delivered within 7-14 working days.  Delivery is also now available to USA and Canada at the cost of £17.95 per order, expect delivery within 14 working days.

Please note, due to the high delivery costs, we are unable to despatch Cushions to the EU, USA and Canada.

Lost or Damaged

In the unlikely event that your product is lost or damaged in transit please contact us by email or telephone. In the case of non-delivery please wait 21 days from the date of your order in case it has been delayed. In the case of damaged goods please retain the product and contact us within 7 days.

Returns

We hope you are delighted with your Inspired by Darcy products.  However, should you wish to return your products to us, please do so within 14 working days from receipt and you will receive a full refund providing that all goods are carefully repackaged and returned to us in their original packaging, including labels and in a re-saleable condition. You must notify us by email advising that you wish to return a product.  You will need to arrange and pay for the return of any items to us.

Please note: Personalised products are non-refundable unless faulty.

Return address: Inspired by Darcy, Walnut Barn, Cheddon Fitzpaine, Taunton, Somerset. TA2 8LB